A careful first visit, then a plan you understand.
Here's what happens at each appointment, what you can expect from your doctor, and what we won't do.
Initial assessment
40 minutes with a doctor · A$220
Your first appointment is deliberately unhurried. Your doctor will ask about your health, your history, any medicines or products you already use, and what you'd like help with. There's time for your questions too.
At the end, you'll receive a written plan. It sets out what the doctor recommends next, which may include tests, a referral, lifestyle steps, a planned review, or simply information. Any recommendation depends on what is appropriate for you.
Book an initial assessmentYour appointment may cover
- Your health history and current concerns
- Medicines, supplements or products you already use, from any source
- What you hope to get from the visit
- Whether any tests or referrals make sense
- A written plan and when to review it
Bring a list of anything you currently take and any recent results you have.
Review appointments
20 minutes with a doctor · A$110
Reviews are a chance to check in on your plan, talk through any results, and decide together what happens next. They can be in person, or by telehealth where your doctor thinks that's appropriate.
How often you come back is agreed with your doctor. There's no package to buy and no minimum number of visits.
Book a review
What we do, and what we don't.
We'd rather be clear now than disappoint you later.
We will
- Give you time with a doctor
- Explain options in plain language
- Write down your plan
- Show fees before you book
- Refer you elsewhere if that's the better step
We won't
- Promise a prescription or a particular result
- Sell products or packages
- Pressure you to book again
- Promise a Medicare rebate
- Judge you for what you've tried before
Before you book
Will I get a prescription?
Not necessarily. Your doctor assesses first and recommends only what's appropriate for you. Many plans don't involve a prescription at all, and none is promised.
I'm already using products I bought elsewhere. Can I still come?
Yes. Please tell your doctor about anything you're taking, wherever it came from. You won't be judged. Knowing the full picture helps your doctor give you careful advice.
Do I need a referral?
You can book directly through our patient portal. If your GP or another health professional has suggested you see us, bring any letters or results with you.
Is there a Medicare rebate?
No Medicare rebate is promised. Fees are shown before you book. See the fees page for details.
What else might I pay for?
Medicines, pathology and allied health are charged separately, by whoever provides them. Your doctor will explain anything they recommend before you decide.
Can reviews be done by telehealth?
Review appointments can be by telehealth where your doctor thinks it's appropriate. Your first appointment is an initial assessment with a doctor.
Start with a conversation.
A 40-minute initial assessment with a doctor, A$220.